Fellowship Quality Control Management
- Top Management
- 12 months duration
- Books included in fee. Interesting to read and easy to understand
- Self Study of 1 Hour per week
- You can do with your present job
- Life Time Valid Certificate
- 2000
- English
Two Books. Interesting to read. Covers all aspects of Quality Control in hospital. Includes practical approach to help Quality Manager work better.
- Examples of projects related to hospital
- Case Studies for process improvement
- Top Management Tools
- Quality Control Tools
- Models for Process Improvement
- Models for Performance Improvement
- Quality Policies in different departments in hospital
- Hospital Protocols
- Quality Standards in hospital
- Medicolegal for nurses and doctors
- Training of staff
- All examples and tools relevant for healthcare
- Self Improvement Exercises for each model
BSc with 1 year experience
MSc
MBBS, BAMS or BHMS
MBA
Preference in admission give to those working in hospital management, quality control or at managerial or leadership role
Selection based on resume and interview
Two exam after 6 months and 12 months.
Online Exam. MCQ pattern.
1 Hour
Appear exam from any computer from anywhere in the world within 10 day window period. Second attempt allowed with no extra fee.
- Quality Control Manager
- Quality Control Tools
- Quality Management Building Blocks
- Cycle of Measurement, Assessment, and Improvement
- Designing Performance Improvement Project
- Models for Performance Improvement
- Medicolegal Safeguards for HCPs
- Quality Standards in Hospital
- Transplant Unit
- Research Programs
- Sentinel Events
- Prevention & Control of Infections
- Staff Qualification and Education
- Occupational Health Hazard to HCPs
- Quality Accreditations: Procedure
- Infrastructure and Commissioning: Labour Room, OT, ICU, OPD, Wards
- Levels I, II, III of ICU and Equipments
- Six Dimensions of Healthcare Quality from hospital’s perspective
- Five Dimensions of Healthcare Quality from patient’s perspective
- Pillars of Excellence
- Balance Score Card
- Case Studies
- Tools for measurement and assessment
- Tools for display of data
- Benchmark and Performance Gap
- PDCA, Kaizen, Kaizen Blitz, 5 Why Technique, 5S
- Lean Six Sigma brief
- Improving Patient Satisfaction
- International Patient Safety Goals
- Medication Errors and Management
- Medical Record Management
- Levels of Food Services and Food Safety Program
- Disaster Management & Fire Safety Programs
- Facility Management & Hazardous Materials
- TB, HIV and HAI Control Programs
Lean and Six Sigma
- Concept of Lean Six Sigma
- Benefits of Lean Six Sigma
- How Does Lean Six Sigma Work?
- Reducing defects in hospital services
- Improving performance and profit of hospital
- Features and key concepts of Six Sigma
- Six Sigma Training Levels: Yellow, Green and Black Belt
- How to Run Six Sigma Project: Step wise and team formation
- Common Terms in Six Sigma & Definitions
- Accounting, Economic & Opportunity Cost and ROI
- Converting Cost Centre into Profit Centre
- Six Sigma Methodology: DMAIC, DMADV, DFSS
- DMAIC in detailed
- Defect Metrics
- Six Sigma Level and Accuracy
Statistics
- Types of Data
- Six Steps of Data Collection
- Methods of Data Collection
- Type of Statistical tests
- Sampling methods
- Mean, Median, Mode and Range
- Normal Distribution Curve
- Six Sigma: Statistically Visualised
- 4 DPMO Statistically Visualised
Models for Process Improvement
- Kaizen or Shewhart cycle, Deming cycle, or PDCA Model
- Kaizen Blitz
- PDSA Cycle or Rapid Cycle Improvement (RCI) Model
- Rapid Cycle Improvement Project
- Focus PDCA Model
- FADE model
- 5S Model
- Muda Muri Mura
- Lean Model
Top Management Tools
Tool #1 The Critical to Quality (CTQ) Tree
Tool #2 The Flowcharts and Process Map
Tool #3 Workflow Diagram
Tool #4 The Histogram and Bar Chart
Tool #5 The Pie Chart
Tool #6 Line Chart
Tool #7 The Affinity Diagram
Tool #8 The Pareto Chart and Pareto’s Principle
Tool #9 The Cause-Effect Diagram or Ishikawa Fish Bone Diagram
Tool #10 Five Why Technique
Tool #11 The Scatter Diagram
Tool #12 The Run Chart
Tool #13 The Control Chart
Tool #14 The Process Summary Worksheet
Tool #15 The Gantt Chart
Tool #16 The PERT Chart
Tool #17 Decision Matrix or Prioritization Matrix
Tool #18 Force Field analysis
Tool # 19 Stakeholder analysis
Tool #20 The Planning Matrix
Tool #21 Quality Storyboard for Improvement Plan
Tools to Generate Ideas and Solutions
- Surveys
- Brainstorming
- Multi-Voting
- Nominal Group Technique
- Creative problem-solving
- Delphi Method
- Group Decision Making
- Affinity Diagrams
Certifying Organisation
