Quality Control & Infection Management
- Top Management
- 6 months duration
- Books included in fee. Interesting to read and easy to understand
- Self Study of 1 Hour per week. You can do with your present job
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Two exam after 3 months and 6 months. Online Exam. MCQ pattern.
1 Hour. Appear exam from any computer from anywhere in the world within 10 day window period. Second attempt allowed with no extra fee. - Life Time Valid Certificate
- 1042
Books 3
Eligibility
Syllabus of Quality Management
Syllabus of Six Sigma
Syllabus of Infection Control
Books 3
Three Books. Interesting to read. Covers all aspects of Quality Control, Infection Control and Prevention in hospital. Includes practical approach to help Quality and Infection Manager work better.
- Examples of projects related to hospital
- Case Studies for process improvement
- Top Management Tools
- Quality Control Tools
- Infection Audit Tools
- How to run Infection Control Programmes
- Models for Process Improvement
- Models for Performance Improvement
- Quality Policies in different departments in hospital
- Hospital Protocols
- Quality Standards in hospital
- Medicolegal for nurses and doctors
- Training of staff
- All examples and tools relevant for healthcare
- Self Improvement Exercises for each model
Eligibility
BSc or MSc
GNM with 1 year experience
Aspiration to move to top management
Syllabus of Quality Management
- Quality Control Manager
- Quality Control Tools
- Quality Management Building Blocks
- Cycle of Measurement, Assessment, and Improvement
- Designing Performance Improvement Project
- Models for Performance Improvement
- Medicolegal Safeguards for HCPs
- Quality Standards in Hospital
- Transplant Unit
- Research Programs
- Sentinel Events
- Prevention & Control of Infections
- Staff Qualification and Education
- Occupational Health Hazard to HCPs
- Quality Accreditations: Procedure
- Infrastructure and Commissioning: Labour Room, OT, ICU, OPD, Wards
- Levels I, II, III of ICU and Equipments
- Six Dimensions of Healthcare Quality from hospital’s perspective
- Five Dimensions of Healthcare Quality from patient’s perspective
- Pillars of Excellence
- Balance Score Card
- Case Studies
- Tools for measurement and assessment
- Tools for display of data
- Benchmark and Performance Gap
- PDCA, Kaizen, Kaizen Blitz, 5 Why Technique, 5S
- Lean Six Sigma brief
- Improving Patient Satisfaction
- International Patient Safety Goals
- Medication Errors and Management
- Medical Record Management
- Levels of Food Services and Food Safety Program
- Disaster Management & Fire Safety Programs
- Facility Management & Hazardous Materials
- TB, HIV and HAI Control Programs
Syllabus of Six Sigma
Six Sigma
- Concept of Lean and Six Sigma
- Benefits of Lean Six Sigma
- How Does Lean Six Sigma Work?
- Reducing defects in hospital services
- Improving performance and profit of hospital
- Features and key concepts of Six Sigma
- Six Sigma Training Levels: Yellow, Green and Black Belt
- How to Run Six Sigma Project: Step wise and team formation
- Common Terms in Six Sigma & Definitions
- Accounting, Economic & Opportunity Cost and ROI
- Converting Cost Centre into Profit Centre
- Six Sigma Methodology: DMAIC, DMADV, DFSS
- DMAIC in detailed
- Defect Metrics
- Six Sigma Level and Accuracy
Statistics
- Types of Data
- Six Steps of Data Collection
- Methods of Data Collection
- Type of Statistical tests
- Sampling methods
- Mean, Median, Mode and Range
- Normal Distribution Curve
- Six Sigma: Statistically Visualised
- 4 DPMO Statistically Visualised
Models for Process Improvement
- Kaizen or Shewhart cycle, Deming cycle, or PDCA Model
- Kaizen Blitz
- PDSA Cycle or Rapid Cycle Improvement (RCI) Model
- Rapid Cycle Improvement Project
- Focus PDCA Model
- FADE model
- 5S Model
- Muda Muri Mura
- Lean Model
Top Management Tools
Tool #1 The Critical to Quality (CTQ) Tree
Tool #2 The Flowcharts and Process Map
Tool #3 Workflow Diagram
Tool #4 The Histogram and Bar Chart
Tool #5 The Pie Chart
Tool #6 Line Chart
Tool #7 The Affinity Diagram
Tool #8 The Pareto Chart and Pareto’s Principle
Tool #9 The Cause-Effect Diagram or Ishikawa Fish Bone Diagram
Tool #10 Five Why Technique
Tool #11 The Scatter Diagram
Tool #12 The Run Chart
Tool #13 The Control Chart
Tool #14 The Process Summary Worksheet
Tool #15 The Gantt Chart
Tool #16 The PERT Chart
Tool #17 Decision Matrix or Prioritization Matrix
Tool #18 Force Field analysis
Tool # 19 Stakeholder analysis
Tool #20 The Planning Matrix
Tool #21 Quality Storyboard for Improvement Plan
Tools to Generate Ideas and Solutions
- Surveys
- Brainstorming
- Multi-Voting
- Nominal Group Technique
- Creative problem-solving
- Delphi Method
- Group Decision Making
- Affinity Diagrams
Syllabus of Infection Control
- Infection Control Manager
- HICT Structure, Role, HIC Program
- Case Studies
- Surveillance, Outbreak Investigation
- Standard Precautions for IC
- Transmission based Precautions
- Isolation policies and procedures
- CSSD
- Occupational Health Safety against HIV, HBV, Measles, Varicella, Injury
- Antimicrobial Prophylaxis
- Antimicrobial Stewardship
- Infection Control Audit Tools
- MRSA, VRE Isolation
- TB, HIV and HAI Control Programs
- Hand Hygiene: Technique, Why, Who, How, When
- PPE: Detail of each PPE, Selection, How to wear and remove, Disposal
- Prevention of HAI: cUTI, SSI, CRBSI, VAP Bundles
- Environment Disinfection: air, floor, water, space
- HVAC system of ICU: NPI, PPI, AIIR, HEPA
- Cleaning, Sterilisation and Disinfection
- Disinfection of PPE
- Disinfection of Patient Care Equipment
- Laundry, Dietary, Kitchen Services
- Housekeeping in ICU, OT, Ward
- Biomedical Waste Management
Certifying Organisation
